Client Opinion Survey Overview
The goal of the survey was to monitor feedback regarding client satisfaction with the service that Raymond James, Oxford provides, to understand what is important to clients, and identify where improvements could be made.
The survey was conducted between 18 January and 16 February 2022.
Client Opinion Survey Comments
"Personal service, fast reaction to queries, sensible advice, awareness of international affairs"
Mr M Cully
"We have always excellent and personal service and help"
Dr D & Dr S Morrison
"Jeremy Harben understands my needs. He is very helpful"
"Hans is very approachable, helpful, knowledgeable and easy to get in touch with"
Mrs P White
"Excellent service and very pro-active in all dealings with the company"
Mr R & Mrs N Williams
"I have always had excellent service from Raymond James"
Mr G Fellows
"My wealth manager has always provided good service and is accessible and friendly."
"With Hans Price I could not ask for a better adviser"
Lt Col A Paterson-Fox
"Considering the uncertain times we have lived in since I started Raymond James has never disappointed me in looking after my investments"
"Very happy with the service from Hans Price, who I already recommended to family members"
Dr M Barnard